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Teleperson
Teleperson for pharmacies · Videos

See each feature in under two minutes.

Short narrated tours over the product itself: the AI agent that answers every call, Pulse for the whole operation, Campaigns for refill outreach, and the Patient Portal your patients use at any hour.

Teleperson for pharmacies · AI agent

Every pharmacy call, answered on the first ring.

A busy pharmacy line rings hundreds of times a day. Watch the AI agent take a refill call from start to finish, hand a clinical question to the pharmacist with the patient already verified and summarized, finish calls overnight, and show up in Pulse with every other call.

1:50 · narrated · captionsShare this video
  • Answered on the first ring, day or night
  • Patient verified before any details are shared
  • Refills submitted and confirmed by text
  • Warm hand-offs with the summary on screen
  • Live results from a specialty pharmacy's first 30 days

Teleperson for pharmacies · Pulse

Pulse: every call, every team, one view.

Follow the live Pulse demo: the day as it happens, what the AI agent finished and which team picked up the rest, the red flags behind long waits with the recording and transcript one click away, and each person's workload compared with their own queue.

1:43 · narrated · captionsShare this video
  • Every call, AI and human, hour by hour
  • Red flags with the calls behind them
  • Recordings, transcripts and how the caller felt
  • Each person's overview against their own queue
  • Results a live specialty pharmacy saw in its first 30 days

Teleperson for pharmacies · Campaigns

Reach every patient, without picking up the phone.

Thousands of patients are overdue for a refill, and your team doesn't have time to call them all. See a refill campaign built in under a minute, patients replying YES by text, the AI agent following up by phone, and every send tracked in Pulse, with an illustrative model of a 5,000-patient backlog.

1:21 · narrated · captionsShare this video
  • Pick a list, write once, choose when
  • Text or email, personalized for each patient
  • Reply YES and the refill is queued
  • No reply? The AI agent calls or leaves a voicemail
  • Every send and the calls that followed, in Pulse

Teleperson for pharmacies · Patient Portal

Your pharmacy, open all hours.

Patients don't want to call; they want to know where their refill is at 11 at night. See the patient portal from the patient's side, the verified tasks it sends your team, the view care facilities get, and why patients, families, staff and owners all come out ahead.

1:22 · narrated · captionsShare this video
  • Under your pharmacy's name
  • Refill in one tap, track the order to the door
  • AI assistant in English or Spanish
  • Pay a balance and share access with family
  • Verified tasks for staff, and a view for care facilities

The videos use sample screens with a made-up pharmacy (TP Pharmacy) and made-up patients. Results quoted for the AI agent and Pulse are one specialty pharmacy's anonymized records; the Campaigns model is illustrative.

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