See what your phone menu is costing you.
Give us your main customer service number and a few figures. We’ll map every menu, option and dead end your callers hit today, size what it costs you, and build a working AI agent on your own call flows.
How the audit works · 1 minute · narrated · captions
Free · Report in about an hour · No one on your team is tied up
Key takeaways
- Teleperson's AI Audit is free: give us your main customer service number and a few figures.
- We map your call tree, every menu, option, transfer and dead end a caller hits today, using short automated calls that hang up before reaching a person.
- Your report sizes what the menu costs you: rep time, caller time in the menu, and orders lost when callers hang up.
- It ends with a working AI agent built on your own call flows, and a Pulse preview of the analytics each conversation would produce.
How it works
Three things, from one phone number.
1 · Map
Your call tree, as a caller hears it.
We call your line and walk every branch: every menu, option, transfer and dead end. You see the whole tree on one page, how many presses it takes to reach a person, and where callers get stuck.
2 · Size
What it costs you today.
From your call volume, team size and average order value, we size the cost of staffing every call, the hours callers spend in the menu, and the orders at risk when they hang up. Every assumption is shown.
3 · Build
A working AI agent on your own call flows.
We build an AI agent that answers on the first ring, with no menu, and handles the reasons your customers call. Talk to it yourself, and see in Pulse what each conversation would tell you.
Why an audit
Most leaders have never seen their own call tree.
Seeing every step a customer has to get through, laid out on one page, makes the problem plain. Then the audit shows the fix on your own business, not a generic demo: your reasons for calling, your volume, your costs, and an agent that already knows them.
A map of today's experience
Every step a customer has to get through, laid out so your whole team can see it.
A sized estimate
What the menu and the staffing cost you each month, and what you'd keep with an AI agent.
An agent you can call
Built on your own call flows, not a generic demo, with the Pulse analytics it would produce.
Start your free audit.
Takes about a minute. Your report link appears as soon as you submit.
FAQ
AI Audit FAQ
No menu. It answers on the first ring.
See the AI agent that would replace your phone menu, built on your own calls.