Release Notes
What's new in Teleperson.
Recent releases, improvements, and platform notes, in reverse-chronological order.
v2026.05
May 1, 2026
Plaid Insights & Companies scope toggle
- Insights tab gains a Customers/Companies scope toggle for B2C/B2B unified views.
- Companies coming-soon view shipped behind feature flag for early-access partners.
- Plaid sync hardening for production load.
v2026.04
April 12, 2026
Voice + chat unified Vapi assistant
- Voice and chat now share a single assistant configuration.
- Vapi private key support for richer chat context.
- Hosted Vapi sandbox at docs.teleperson.com to satisfy MV3 CSP.
v2026.03
March 22, 2026
Co-pilot watcher v2
- Binding-action classifier upgraded to a structured-output Claude Haiku call.
- Stop button is now persistent at the top of the panel for every co-pilot session.
- Generic chatbot detector now finds 90% more on-page widgets.
v2026.02
February 15, 2026
Verified call trees v2
- Per-department phone numbers across 22 categories.
- Confidence scores + last-verified timestamps now visible in the panel.
- Crowd-verified updates roll back to the user community within minutes.