ROI Calculator
See your savings before you sign anything.
Drop in your call volume and the share of contacts the Teleperson agent should resolve. We model annual savings, ROI, and payback using the same plan prices and overage rates you'll see on /business/pricing.
Your contact center
5,000
Inbound across chat, voice, and messaging.
60%
Share the AI resolves end-to-end without a human.
6 min
Including after-call work.
$28 / hr
Wages + benefits + tools + overhead.
AI conversations above the cap are billed at $59 / 1,000. See full pricing on /business/pricing.
Annual savings
$85,212
vs. all-human baseline
ROI
547%
savings / investment
Payback
< 1 mo
to recover investment
Monthly run-rate
Today
$14,000
- Human agents (5,000 convs)
- $14,000
- Avg cost / conv
- $2.80
With Teleperson
$6,899
- Plan (Growth)
- $1,299
- Human agents (2,000 convs)
- $5,600
- Avg cost / conv
- $1.38
Monthly savings$7,101
Agent hours freed / mo
300 hrs
~3,600 hrs / yr that humans can redirect to high-value work.
AI-handled / mo
3,000
Effective cost $0.43 per AI-handled conversation.
Sensitivity by deflection rate
Same volume, plan, and AHT — varying how much the AI picks up.
| Deflection | Monthly savings | Annual savings | ROI |
|---|---|---|---|
| 40% | $4,301 | $51,612 | 331% |
| 50% | $5,701 | $68,412 | 439% |
| 60%Current | $7,101 | $85,212 | 547% |
| 70% | $8,501 | $102,012 | 654% |
| 80% | $9,901 | $118,812 | 762% |
How the math works
Assumptions
- Baseline: every contact handled by a fully-loaded human agent (wages + benefits + tools + overhead).
- Teleperson scenario: the deflection % share is handled by the AI agent; the remainder is handled by humans at the same fully-loaded cost.
- Platform cost: the selected plan's monthly subscription, taken from the live pricing table.
- Overage: AI conversations above the plan cap are billed at that plan's per-1,000 overage rate (Agent $99/k, Starter $79/k, Growth $59/k, Scale $39/k).
- Not modeled here: one-time setup ($129.99), optional consulting hours, and additional contact-center integrations. Speak with our team for a full TCO.
- Numbers are estimates. Real savings depend on intent mix, channel, integrations, and the share of contacts your policies actually allow self-service to close.