Know your customer before they say a word.
Plug in your contact center, CRM, or help desk — Teleperson turns that signal into hyper-personalized conversations. Live on your domain in days, not quarters.
Self-serve from $249 / month · Free company listing via the browser extension · No contract minimums
15 min
Average customer support resolution time
73%
Chatbot conversations end without resolution
47%
Repeat-call rate after a single chat session
How it works
Plug in your stack. Your agent gets fluent.
Connect your contact center, CRM, help desk, or any other system. Teleperson reads from where your truth lives — your agent on your site speaks fluent customer from the first hello.
Contact Center
Five9 · Genesys · Zendesk
CRM
Salesforce · HubSpot
Help Desk
Zendesk · Freshdesk · Intercom
Other
Plaid · custom APIs
Integrations live at the Starter tier and above. The entry-level Agent tier ships the chatbot only — perfect if you want the agent on your site first and the backend integration later.
What you get
An agent customers actually want to talk to.
Four outcomes that change the unit economics of support. The detailed feature breakdown lives on the product page.
First-turn resolution
The agent has your customer's full context before they finish typing. Issues resolve on turn one, not after the third hand-off.
Always on, every language
Chat and voice, 24/7, seven native-fluency languages. No off-hours queue, no 'leave a message' fallback.
Branded, never generic
Your name, your voice, your tone. The agent speaks as your brand — not as a third-party widget pretending to be you.
Voice + chat, one agent
Same brain across surfaces. The visitor flips between chat and voice mid-conversation without losing the thread.
Browser extension
Claim your company on Teleperson — free, forever.
Millions of consumers will use the Teleperson extension to manage every company they do business with. Claim your listing and you control the relationship — verified messages, a direct line back to your support, and the option to plug your own agent in later. No card needed.
- Verified ownership — your name, your logo, your tone
- Direct-message inbox right inside the extension
- Deep-link visitors to your preferred support channel
- Quarterly engagement digest — who interacted, what they asked
Claim approval typically completes within one business day.
Optional · paid
Plug in your backend → hyper-personalized engagement
Connect your contact center, CRM, or help desk to Teleperson and the same listing turns into a live concierge. Visitors recognize their open tickets, recent orders, and unresolved questions before they say a word.
Verified identity sync
Visitors are matched to your system of record on first contact, no auth handoff needed.
Live agent context
Open cases, recent transactions, and account flags surface in every conversation.
Your stack, your data
Five9, Genesys, Zendesk, Salesforce, HubSpot — we read from where your truth lives.
Integration pricing
Per-integration setup ($2,500 / connector) plus a modest monthly platform fee while in private beta. We’ll scope a fit on a 20-minute call and quote firm before any commitment.
Talk to us about integrationBuilt for
Industries with high-trust customer relationships.
Banks & credit unions
Account, dispute, and transaction context surfaces instantly — GLBA-aligned guardrails baked in.
Insurance
Claim status, policy details, and renewal triggers without forcing the customer to authenticate twice.
Telco & utilities
Cut inbound call-center load. The agent handles tier-1 in chat and voice; humans get only what matters.
Consumer brands
Take back the relationship from third-party support widgets. Your data, your tone, your funnel.
SOC 2-aligned. Plaid-grade encryption. Audit-logged.
Plaid access tokens are AES-256-GCM encrypted at rest. Every Postgres table is RLS-enforced. Every privileged action is audit-logged with operator and tenant attribution. Visitor location and memory require explicit opt-in (GDPR Article 6(1)(a)) before any city-level data is processed.
Four tiers. Self-serve from $249/month.
Flat conversation caps, transparent overage, monthly or annual (save 15%). Cancel any time from your Stripe customer portal.
FAQ
Common questions from buyers.
Your agent. Your data. Your customer relationship.
Two ways to start: claim your company on the extension (free, no card) or skip ahead and put the agent on your site.