How it works
Step 01
Pick the department
Recursive tree: Billing, Fraud, Tech Support, retention.
Step 02
Get the exact path
Dial → press → say → wait → request representative.
Step 03
Override main lines
Direct department numbers when known; falls back to main line.
Why it's different
- 22 categories, 17 endpoint types, 21 step actions in the taxonomy
- Confidence scores + last-verified timestamps on every node
- Crowd-verified, every successful path enriches the corpus